Amazon has added more than 100 shopping-related capabilities to Alexa ahead of the holiday season, expanding the assistant's role in everyday shopping tasks.
Users can create and edit shopping lists, check their contents and add items by voice. Alexa can also help manage subscriptions, including changing how often an item is delivered, and update delivery instructions such as an address or drop-off details.
The assistant can answer questions about Prime and Audible subscriptions, as well as billing and payment issues. Amazon says more than 400 million consumers have used Alexa for shopping in the past 12 months, while use of its agentic features has increased eightfold since the start of the year.
By bringing routine purchasing tasks into a conversational interface, Alexa's expanded capabilities point toward a future where AI assistants make shopping management more seamless and personalized.
