Zoox is embarking on an exciting journey by mapping the streets of Dallas, Texas, and Phoenix, Arizona, as it prepares to test its autonomous vehicles in these vibrant Sun Belt cities. The company announced that it has dispatched a select number of Toyota Highlander SUVs to both locations, where they will be driven by staff to assist in refining Zoox's autonomous software and understanding the unique landscapes.
Following this initial mapping phase, Zoox plans to conduct tests of its self-driving technology using these SUVs before transitioning to its specially designed robotaxis. This strategic move into new markets will allow Zoox to gather valuable data from environments distinct from the densely populated areas where its vehicles currently operate.
Once operational in Dallas and Phoenix, Zoox will expand its footprint to ten cities across the United States, joining the ranks of Atlanta, Austin, Las Vegas, Los Angeles, Miami, the San Francisco Bay Area, Seattle, and Washington, D.C. The company is already offering complimentary rides in Las Vegas and San Francisco through its early-rider initiative.
To date, Zoox has successfully logged over one million autonomous miles in Las Vegas and San Francisco, providing rides to more than 300,000 passengers. As a subsidiary of Amazon, the company is awaiting federal approval for its unique purpose-built autonomous vehicle, which lacks a steering wheel and pedals, in order to launch a full-fledged commercial robotaxi service. Last August, the National Highway Traffic Safety Administration granted Zoox an exemption from certain Federal Motor Vehicle Safety Standards, enabling the demonstration of its vehicles on public roads, but further exemptions are still required for commercial operations.
Additionally, Zoox will seek permissions from local regulatory bodies overseeing ride-hailing services, such as California's Public Utilities Commission.
This marks Zoox's debut in Arizona, a state recognized for its progressive stance on autonomous vehicle testing, characterized by favorable regulations, flat terrain, and a warm climate. Notably, Phoenix was the site where rival Waymo first launched its robotaxi service back in 2020.
To bolster its operations in these new markets, Zoox is establishing depots in Dallas and Phoenix, along with a command center in Scottsdale. These facilities, referred to as "fusion centers," will support fleet operations and are expected to create hundreds of new jobs. They will house teams responsible for remote guidance and rider support, ensuring real-time coordination to navigate complex scenarios and enhance rider experiences.